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Privacy Policy

Abbeydale Repair Garage (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you contact us, visit our website, or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: name, phone number, email address, and postal address.

  • Vehicle details: registration number, make, model, and service history.

  • Communication records: messages, enquiries, or feedback submitted through our website or by phone.

  • Technical data: such as your IP address, browser type, and how you interact with our website (via cookies or analytics tools).

2. How We Use Your Information

Your personal information is used to:

  • Respond to your enquiries and provide requested services.

  • Arrange bookings, quotations, or service reminders.

  • Process invoices and manage customer accounts.

  • Improve our services, website performance, and customer experience.

  • Comply with legal obligations and maintain business records.

We will never sell or share your information with third parties for marketing purposes.

3. Data Storage and Security

All personal data is stored securely in accordance with data protection laws. We take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of information.

4. Sharing Your Information

We may share limited data only with trusted third parties, such as:

  • Payment processors or accounting systems (for invoicing purposes).

  • MOT or parts suppliers when required to complete your service.

  • Legal or regulatory authorities if required by law.

All third parties are required to keep your data secure and only use it for the intended purpose.

5. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Ask us to correct or update inaccurate information.

  • Request that we delete your data where legally permitted.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance functionality and analyse website traffic. You can adjust your browser settings to decline cookies, though this may affect certain site features.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Abbeydale Repair Garage
Sheffield, South Yorkshire
📞 Phone: 01143 275907
📧 Email: Abbeydale1234@hotmail.com

8. Policy Updates

We may update this policy from time to time to reflect changes in regulations or business practices. Any updates will be published on this page with the revised date above.

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